How It Works

Rewards Reset Every Quarter

Q1

January 1 - March 31

Q2

April 1 - June 30

Q3

July 1 - September 30

Q4

October 1 - December 31

Reward Stages

Important: To progress through the stages, you must make bookings of at least 2 hours. Rewards from each stage can be used for any duration booking.

StageRequirementYour RewardHow It Works
Stage 0Starting pointNone yetMake your first booking of 2+ hours to reach Stage 1
Stage 1Complete 1 booking of min. 2 hours3% off next bookingDiscount automatically applied to your next booking
Stage 2Complete 2 bookings of min. 2 hours5% off next bookingDiscount automatically applied to your next booking
Stage 3Complete 3 bookings of min. 2 hours1 hour freeApplied as hourly price deduction from your next booking
Stage 4Complete 4 bookings of min. 2 hours2 hours freeApplied as hourly price deduction from your next booking

Note: Rewards reset at the beginning of each calendar quarter. All rewards are automatically applied. The reward system begins on 14 April 2025, therefore the accumulation of stages for 2025 Q2 starts on April 14.

Example: John's Rewards Journey

Week 1: First Booking

John books a 3-hour session on Monday. This booking is more than 2 hours, so John advances to Stage 1.

Week 2: Using Stage 1 Reward

John books again, but this time only for 1 hour. Even though this is less than 2 hours, John still gets to use his 3% discount from Stage 1 which is applied automatically. However, since this booking is less than 2 hours, it doesn't count toward progressing to Stage 2.

Week 3: Booking Again

John books a 2-hour session. Since this booking is more than 2 hours, John now advances to Stage 2 and will receive a 5% discount on his next booking.

Week 4: Using Stage 2 Reward

John books a 4-hour session using the 5% discount applied automatically. Because this booking is 2+ hours, John advances to Stage 3 and receives his 1 hour free.

Week 5: Using Stage 3 Reward

John books a 3-hour session. The system automatically applies his Stage 3 reward, giving him 1 hour free. He only pays for 2 hours instead of 3. Since this booking is 2+ hours, John advances to Stage 4.

Week 6: Using Stage 4 Reward

John books a 5-hour session. The system applies his Stage 4 reward of 2 free hours, so he only pays for 3 hours instead of 5. John has now completed all stages for this quarter and will need to wait until the next quarter to start earning rewards again.

Frequently Asked Questions

How do I start earning rewards?

+

When do my reward stages reset?

+

How are my rewards applied?

+

Do all bookings count towards rewards?

+

What happens after I reach Stage 4?

+

Why can't I get or use the rewards for bookings using packages?

+

I made a booking of more than 2 hours, why am I not receiving my reward?

+

If I cancel a booking that was made using a reward stage, can I get it back?

+

Is there a time limit for me to use my rewards?

+

Which seats are eligible for applying the reward discounts?

+

Can I stack the reward with promo codes?

+

Ready to Start Earning Rewards?

Book your next workspace session now and begin your journey toward valuable rewards!